Work
Eleven projects across systems, marketing and my own work. Each one covers the problem, the constraints, the decisions I made and what happened.
Systems & operationsOne source of truthA relational core database every new tool builds on, with each app seeing only what it needs.↗
Systems & operationsReceipt IntakeAn app where staff scan a receipt and AI reads it, the first piece of a real accounting system.↗
Systems & operationsBringing AI to a small teamA policy, one standard tool and training for everyone, then the first internal apps built with it.↗
Systems & operationsEvery lease, one tableEvery signed lease turned into structured terms that trace back to the document.↗
Systems & operationsAudits that changed decisionsSmall, read-only checks before building anything new, each ending in a decision.↗
Systems & operationsA knowledge base people useOne knowledge base, a house standard for guides, and an audit of how it stays current.↗
Systems & operationsOne person, three roles' workKeeping support running while volume tripled, then making the case to split the role.↗
Marketing & brandA brand the whole team can useA refresh designed by Brass Creative House, implemented across marketing and the website.↗
Marketing & brandA brand you can see from the streetThe company's first brand, carried onto signs, email, the website and print.↗
Marketing & brandStaying close to tenants and ownersRegular email updates, an automated feedback loop, and reviews that reflect real experiences.↗
PersonalBuilding emilyharju.coThis site: designed and built from scratch, with a publishing workflow I run myself.↗